Let’s say you’re renewing your passport online: Everything is fine until you reach a government site, which seems like an absolute train wreck, with buttons everywhere and fonts that don’t match. Where do you click next?
Extremely exasperating. This is exactly the kind of situation that the Telecommunications and Digital Government Regulatory Authority (TDRA) seeks to rid of with the release of the UAE Design System 2.0 (DLS 2.0).
What is the UAE Design System 2.0?
In brief, DLS 2.0 is a federal governing system of the UAE, aimed at providing a uniform structure for the design and operation of all federal websites, ensuring a consistent and high-quality user experience. We specialize in implementing these service design principles to help organizations achieve their digital transformation goals. TDRA developed the system to guarantee that every digital platform in the government maintains a harmonious and amicable digital interaction design. It pays attention to the ease of use, availability, and instruments provided while making the procedures on Federal entities seamless, as reflective of the intent of the country towards proactivity on digital transformation.
Why does it matter?
It is a shared knowledge that poorly designed websites with varying layouts often lead to confusion and distrust while consuming a lot of time. We cannot deny the fact that DLS 2.0, while supporting the TDRA proposition, guarantees effortless navigation through government websites, swift information access, and task execution devoid of multiple complexities. All things considered, public contentment and government response have undeniably improved.
Key Features of DLS 2.0
- Increased User Experience with DLS 2.0 Enhancements: The changes made to the technology aim to enable access on all devices. This was achieved by making all federal websites content-responsive.
- DLS 2.0 Mobile Framework Disability Access Compliance: DLS 2.0 does allow the fulfillment of all WCAG requirements, and therefore accessibility is provided to users who are disabled.
- DLS 2.0 Mobile Framework Mobile Priority Setting: Understand that mobile users make up a large percentage in comparison to desktop users, and therefore, enable access through the development of user-friendly websites.
Guidelines for Users: Added Live Business Alterations
The branches of the Federal DLS 2.0 incorporated DLS 2.0 some time back, including the Ministry of Education and the Ministry of Health and Prevention. This system will enable the greater efficiency of government process implementation across government entities. It offers reusable components for government website development to simplify the design process, therefore saving time and costs. This simple approach results in not just a reduced cost of design but also saves customer time, in keeping with the principle of zero government bureaucracy. The system also offers ample scope for transparency and public participation through e-channels.
- Target Audience: Guidance for First-Time Users
- Check the designsystem.gov.ae official website for the components and guidelines of the design system.
- In addition to step-by-step guides, Predefined resources containing Figma templates and other materials are provided to users for the initial design work.
- Seeking help or posting opinions can be done on the GitHub forum.
DLS 2.0 Answers and Questions
- Do all federal entities need DLS 2.0?
Yes, all federal entities use it for compliance with DLS 2.0 to have a common digital interface. - Can the design system be tailored to my needs?
Certainly! DLS 2.0 allows for customization within a standard framework. - How does DLS 2.0 enhance accessibility?
DLS 2.0 complies with WCAG 2.2 to ensure the inclusivity of disabled users.
The adoption of DLS 2.0 by TDRA serves to reinforce the holistic and user-centric digital government vision in the UAE. This system will allow seamless online services to constituents and residents, which reaffirms the country’s commitment to creativity and brilliance.
